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Payment Portal Support
For help logging in, making a payment, or using an automated service
(855) 270-3592
customerservice@firstbilling.com
Customer Service Hours
Monday - Friday: 7:00AM - 5:00PM CT

Account Support
For utility-related problems or questions about your invoices

Hoffman Estates Account Questions?

finance@hoffmanestates.org
(847) 843-4824
Customer Service Hours
Monday - Friday: 8:30AM - 5:00PM Central


FOR AFTER HOURS EMERGENCIES
CALL (847) 882-1818



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