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9 characters
1 number
1 lowercase
1 uppercase
1 special character
Payment Portal Support
For help logging in, making a payment, or using an automated service
(855) 270-3592
customerservice
@firstbilling.com
Customer Service Hours
Monday - Friday:
8:00AM - 6:00PM EST
Account Support
For utility-related problems or questions about your invoices
Hoffman Estates Account Questions?
finance
@hoffmanestates.org
(847) 843-4824
Customer Service Hours
Monday - Friday: 8:30AM - 5:00PM Central
FOR AFTER HOURS EMERGENCIES CALL
(847) 882-1818
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